Contact Us

Welcome to Mapleborough 👋

At Mapleborough, we believe online shopping should be simple, convenient, and enjoyable. Whether you are searching for fashion and accessories, beauty essentials, home products, lifestyle items, or seasonal discoveries, our collections are selected to offer practical and appealing choices for everyday life.

From clothing, footwear, and bags to personal care accessories, household essentials, and useful lifestyle products, we offer a wide variety of items for different needs and occasions. Our mission is to provide more than individual products—we aim to create a convenient shopping destination where customers can explore diverse categories in one place.

Our customer service team is available to assist with product information, order status, shipping, payments, returns, cancellations, and other store-related questions.

Contact Information

📍 Address:
228 Mendell Pl
Llangollen
New Castle, DE 19720
United States

📧 Email:
help@mapleborough.com

📱 Phone:
+1 770-823-2952

🕘 Service Hours:
Monday to Friday, 9:00 AM–6:00 PM (EST)

When contacting us regarding an existing order, please include your full name, order number, and the email address used during checkout. If you received a damaged, defective, or incorrect item, please include clear photos of the product, packaging, and shipping label so our team can review your request efficiently.

We aim to respond to customer enquiries within 24 business hours. Messages received during weekends or public holidays will be reviewed on the next available business day.

Please note that Mapleborough primarily operates as an online retailer. The business address listed above is provided for business correspondence and should not be used for product returns unless our customer service team has approved the return and provided the correct return instructions.

Need additional assistance? Our friendly customer service team is here to help. Contact us with your questions, and we will respond as soon as reasonably possible.

Thank you for visiting Mapleborough.